CutPause
BETA

Terms of Service

Last updated: 1 September 2026

These Terms govern your use of CutPause, a web service that removes pauses and repeated takes from video recordings, available at https://cutpause.online (the "Service").

The Service is operated by Vladyslav Humeniuk (Ukraine) ("we", "us"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

Contact: support@cutpause.online

1. The Service

CutPause takes a video you upload, detects speech, silence, and repeated takes, and returns an edited video together with subtitles and an edit list. It is provided over the internet as a hosted service. We may add, change, or remove features.

The Service is currently in beta. This means behaviour may change, and results may be imperfect. Do not use it as the only copy of any material you cannot reproduce.

2. Accounts

You must provide a valid email address and keep your credentials secure. You are responsible for everything done through your account. You must be at least 16 years old, or the age of digital consent in your country, whichever is higher. To buy a paid plan you must be at least 18 (see section 6.3).

We may suspend or terminate an account that violates these Terms, that is used to process prohibited content, or that abuses the Service in a way that degrades it for others. Where the violation is not severe, we will contact you first.

3. Plans, prices, and payment

3.1 Plans. Current plans, their prices, and their limits are published at https://cutpause.online/pricing. The Free plan requires no payment. Paid plans are billed in advance, monthly or annually, and renew automatically until cancelled.

3.2 Merchant of Record. All payments are processed by Creem (Armitage Labs OÜ, Estonia), acting as Merchant of Record. Creem is the seller of record: it charges you, issues the invoice, collects and remits applicable VAT and sales tax, and handles refunds and chargebacks. Creem's terms (https://www.creem.io/terms) apply to the purchase transaction itself. These Terms govern your use of the Service.

3.3 Taxes. Prices are shown excluding tax unless stated otherwise. Any VAT, GST, or sales tax due is calculated and added by Creem at checkout based on your location.

3.4 Cancellation. You may cancel at any time from your account or through the Creem customer portal. Cancellation takes effect at the end of the paid period. You keep access until then. We do not pro-rate partial periods.

3.5 Price changes. We may change prices. Existing subscribers are notified by email at least 30 days before a change affects their renewal, and may cancel before it takes effect.

4. Refunds

If a paid plan does not work for you, write to support@cutpause.online within 14 days of the charge and we will ask Creem to refund it in full, provided you have processed no more than 10 videos in that billing period. Beyond that window, or beyond that usage, refunds are at our discretion — we look at what actually happened, and we would rather refund than argue.

Refunds are issued by Creem to the original payment method. Statutory consumer rights that apply to you are not affected by this section. Where you are an EU or UK consumer, by starting to use a paid plan immediately you request that we begin performance during the withdrawal period and acknowledge that your right of withdrawal ends once the service has been fully performed for that period.

5. Your content

5.1 You own it. Videos, audio, transcripts, and results remain yours. We claim no ownership.

5.2 Licence to process. You grant us a limited, non-exclusive, worldwide, royalty-free licence to store, transmit, and process your content solely to provide the Service to you — that is, to transcribe it, analyse it, render the result, and deliver it back — and to investigate a report or signal of abuse under section 6.5. This licence ends when the content is deleted, which happens automatically (see the Privacy Policy for retention windows).

5.3 We do not train on it. We do not use your content to train our own models, and we do not license it to anyone for that purpose.

5.4 You are responsible for it. You warrant that you hold the rights necessary to upload the content and to have it processed, including the rights of any person appearing or speaking in it.

6. Acceptable use

6.1 Prohibited content. You must not upload to the Service, or use the Service to process, store, or distribute, content that:

  • is sexually explicit, pornographic, or otherwise NSFW — nudity or sexual acts intended to arouse, adult-entertainment material, erotic or sexualised audio — whether filmed, animated, or synthetically generated;
  • depicts child sexual abuse or sexualises a minor in any way, in any medium;
  • is intimate or sexual imagery of a person processed or published without that person's consent, including so-called revenge pornography;
  • depicts or promotes violence, gore, terrorism, violent extremism, or hatred or harassment aimed at a person or group on the basis of a protected characteristic;
  • portrays a real person saying or doing something they did not — deepfakes, face swaps, voice clones, synthetic impersonation — or is otherwise designed to deceive about who is speaking or what was said;
  • harasses, threatens, defames a person, or discloses their private information;
  • infringes copyright, trademark, trade secret, privacy, or publicity rights, including material taken from another platform in breach of that platform's terms;
  • records a person without a legal basis to record them, or without the consents required where you and that person are located;
  • is unlawful in your jurisdiction or in ours, or is subject to sanctions or export control.

6.2 Prohibited use of the Service. You must not: resell, sublicense, or white-label the Service without our written permission; use it as file storage, as a backup, or as a channel for sharing or distributing files; create multiple accounts, or circumvent quotas, to obtain more free capacity than a plan allows; reverse engineer or scrape the interface; upload malware; probe accounts other than your own; or automate requests at a rate that degrades the Service for others. You must not use the Service, or its output, to build or train a competing model or dataset.

6.3 Eligibility and sanctions. To buy a paid plan you must be at least 18 years old, or otherwise have legal capacity to enter into a contract where you live. You confirm that you are not located in, ordinarily resident in, or acting on behalf of a person in a country or territory subject to comprehensive sanctions, and that you do not appear on any sanctions or denied-party list of Ukraine, the European Union, the United Kingdom, or the United States.

6.4 Reporting and takedown. Report content that breaches this section, or that infringes your rights, to support@cutpause.online. For a copyright or trademark complaint, tell us: the work concerned, the material you want removed and where it is, your contact details, a statement that you believe in good faith the use is not authorised, and a statement that your information is accurate and that you are entitled to act for the rights holder. We acknowledge reports within 3 business days and remove or block confirmed material. Accounts that infringe repeatedly are closed.

6.5 How we enforce this. We do not routinely watch what you upload: files are processed automatically and deleted on the schedule set out in the Privacy Policy. When we receive a report, or when automated signals suggest a breach, we may inspect the content concerned, block it, suspend or terminate the account, preserve evidence, and — where the law requires it — notify the competent authorities. Violation of this section may result in immediate termination without refund.

7. Availability

We aim to keep the Service available, but we do not promise any specific uptime. Processing depends on third-party providers for hosting, speech recognition, and language models; an outage on their side is an outage on ours. Scheduled maintenance may make the Service unavailable without notice during beta.

8. Disclaimer

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Editing decisions are made automatically. We do not warrant that transcription will be accurate, that every pause or repeated take will be found, or that no useful material will be removed. Always review the result before you publish it, and always keep your original file.

9. Limitation of liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost content.
  • Our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us in the 3 months preceding the event or USD 50.

Nothing in these Terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, for fraud, or the mandatory statutory rights of consumers.

10. Indemnity

You will indemnify us against third-party claims arising from content you uploaded in breach of section 5.4 or section 6, to the extent permitted by applicable law and excluding claims caused by our own breach of these Terms.

11. Termination

You may stop using the Service and delete your account at any time by writing to support@cutpause.online. We may terminate or suspend access if you materially breach these Terms, if required by law, or if we discontinue the Service. If we discontinue the Service, we will refund the unused portion of any prepaid period.

12. Changes to these Terms

We may update these Terms. The "Last updated" date reflects the current version. Material changes are announced to registered users by email at least 14 days before they take effect. Continuing to use the Service after that constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of Ukraine, excluding its conflict of law rules. Disputes are subject to the courts of Ukraine.

If you are a consumer resident in the EEA or the UK, this does not deprive you of the protection of the mandatory consumer law of your country of residence, and you may bring proceedings in your local courts.

Before going to court, please write to support@cutpause.online. Most things are resolved in one email.

14. Miscellaneous

If a provision is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor of the business, with notice to you. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service.

15. Contact

Vladyslav Humeniuk
Ukraine
Email: support@cutpause.online

The English version of this document prevails in case of any discrepancy with a translation.